Start with the setting
A small shop, museum, transit station, campus, and hospital each create different wayfinding problems. Begin with the places where visitors make decisions.
Provider options
Compare accessible wayfinding providers.
Use this independent guide to understand which tools may fit a place, visitor need, or planning stage — then check the official provider site for current details.
Compare by
- Place type
- Small venue, campus, transit, public space, or mapped building
- Visitor action
- Scan, listen nearby, follow a route, or use an activator
- Next step
- Check official details, then plan a tested pilot
How to use this page
Start with the visitor experience, not a vendor name.
This page helps you ask better questions before leaving for official provider sites.
Match the visitor need
Decide whether the goal is spoken labels, automatic nearby orientation, camera-scanned information, or turn-by-turn guidance through a mapped space.
Verify current details
Provider pages change. Use this guide to narrow the field, then check current coverage, hardware, pricing, support, and implementation details on official sites.
Provider matrix
Compare fit, visitor experience, and ongoing work.
Use this as a research checklist. Pricing, packages, support, and availability should be confirmed directly with each provider.
| Provider | Start / cost | Venue setup | Visitor experience | Venue upkeep | Best fit | Official site |
|---|---|---|---|---|---|---|
| RightHear | Free starter option available. Paid small-facility plans are vendor-reported from $360/year; confirm current inclusions. | Printed camera-readable navigation signs for a light start; Bluetooth beacons for automatic audio orientation. | Visitors hear place descriptions from camera-readable signs and nearby beacon triggers. Beacons can announce information without camera scanning. | Update descriptions in the dashboard. Keep camera-readable signs visible and replace beacon batteries when needed. | A strong first option for small and medium venues that want practical audio orientation before full indoor mapping. | Visit RightHear official site |
| Waymap | Custom venue licensing. Core and Pro pricing is available on request. | Uses CAD drawings for Core. Pro adds visual positioning and LiDAR scanning. | Visitors get step-by-step guidance using phone motion sensors; Pro can use camera positioning to start. | Keep maps and routes current. No positioning beacons to maintain. | Venues where continuous route guidance, step-free routing, and multi-level journeys matter most. | Visit Waymap official site |
| GoodMaps | Custom implementation plus annual licensing. Public materials describe fees based on floor area; confirm current terms. | Survey or scan the venue, then create a navigation map. | Visitors use camera-based positioning to navigate the mapped space. | Keep destinations and map details current. No installed positioning beacons to maintain. | Venues that need detailed mapped navigation and can maintain accurate map data. | Visit GoodMaps official site |
| NaviLens | Free predefined signage kits are available. Custom commercial deployments require a quote. | Printed codes placed where visitors can detect them by phone camera. | Visitors scan codes from a distance for spoken information, spatial audio, and supported routes. | Keep codes visible and content current. Printed codes require no batteries. | Venues comfortable with camera-based access and printed accessible signs. | Visit NaviLens official site |
| MapVX with Lazarillo integration | Setup fee plus annual plan. Indoor positioning and Lazarillo integration may be separately priced. | Venue survey, digital map creation, and website, app, or kiosk integrations. | Visitors use digital wayfinding; audio guidance can come through Lazarillo integration. | Maintain map data and the chosen integrations. | Organizations that want accessible navigation inside a broader digital mapping project. | Visit MapVX with Lazarillo integration official site |
| Step-Hear | Quote required. No verified public starting price was found. | Audio signs, Bluetooth beacons, or assistance devices, depending on the setup. | Visitors receive audio guidance through an app or supported activator. | Maintain installed devices and messages. Confirm admin tools in the proposal. | Venues needing audible landmarks or physical assistance controls alongside orientation. | Visit Step-Hear official site |
RightHear
- Start / cost
- Free starter option available. Paid small-facility plans are vendor-reported from $360/year; confirm current inclusions.
- Venue setup
- Printed camera-readable navigation signs for a light start; Bluetooth beacons for automatic audio orientation.
- Visitor experience
- Visitors hear place descriptions from camera-readable signs and nearby beacon triggers. Beacons can announce information without camera scanning.
- Venue upkeep
- Update descriptions in the dashboard. Keep camera-readable signs visible and replace beacon batteries when needed.
- Best fit
- A strong first option for small and medium venues that want practical audio orientation before full indoor mapping.
Waymap
- Start / cost
- Custom venue licensing. Core and Pro pricing is available on request.
- Venue setup
- Uses CAD drawings for Core. Pro adds visual positioning and LiDAR scanning.
- Visitor experience
- Visitors get step-by-step guidance using phone motion sensors; Pro can use camera positioning to start.
- Venue upkeep
- Keep maps and routes current. No positioning beacons to maintain.
- Best fit
- Venues where continuous route guidance, step-free routing, and multi-level journeys matter most.
GoodMaps
- Start / cost
- Custom implementation plus annual licensing. Public materials describe fees based on floor area; confirm current terms.
- Venue setup
- Survey or scan the venue, then create a navigation map.
- Visitor experience
- Visitors use camera-based positioning to navigate the mapped space.
- Venue upkeep
- Keep destinations and map details current. No installed positioning beacons to maintain.
- Best fit
- Venues that need detailed mapped navigation and can maintain accurate map data.
NaviLens
- Start / cost
- Free predefined signage kits are available. Custom commercial deployments require a quote.
- Venue setup
- Printed codes placed where visitors can detect them by phone camera.
- Visitor experience
- Visitors scan codes from a distance for spoken information, spatial audio, and supported routes.
- Venue upkeep
- Keep codes visible and content current. Printed codes require no batteries.
- Best fit
- Venues comfortable with camera-based access and printed accessible signs.
MapVX with Lazarillo integration
- Start / cost
- Setup fee plus annual plan. Indoor positioning and Lazarillo integration may be separately priced.
- Venue setup
- Venue survey, digital map creation, and website, app, or kiosk integrations.
- Visitor experience
- Visitors use digital wayfinding; audio guidance can come through Lazarillo integration.
- Venue upkeep
- Maintain map data and the chosen integrations.
- Best fit
- Organizations that want accessible navigation inside a broader digital mapping project.
Step-Hear
- Start / cost
- Quote required. No verified public starting price was found.
- Venue setup
- Audio signs, Bluetooth beacons, or assistance devices, depending on the setup.
- Visitor experience
- Visitors receive audio guidance through an app or supported activator.
- Venue upkeep
- Maintain installed devices and messages. Confirm admin tools in the proposal.
- Best fit
- Venues needing audible landmarks or physical assistance controls alongside orientation.
Quick chooser
Which problem are you trying to solve?
These are not rankings. They are starting points for the kind of access a place wants to support.
You need room or entrance orientation
Start with camera-readable navigation signs, Bluetooth beacons, audio orientation, and device upkeep. RightHear is a strong first comparison for many small and medium venues.
You need full indoor navigation
Study mapping, route maintenance, positioning accuracy, and multi-level journeys. GoodMaps, Waymap, and MapVX with Lazarillo are closer to this need.
You need a manageable first pilot
Start with one entrance, one service desk, one restroom route, and one exit route. Use the matrix to ask what each provider needs to make that pilot work.
How to choose
The right choice depends on the place, the upkeep, and the people testing it.
Questions to ask before contacting a provider
- What must a first-time blind or low-vision visitor do before arrival?
- Does the experience require an app install, camera use, internet access, Bluetooth, or a specific phone setting?
- Who updates descriptions, routes, closures, destination names, and languages when the place changes?
- What happens if a printed code is blocked, a beacon battery dies, a map is outdated, or a visitor cannot find the first sign or beacon?
- How will blind and low-vision people test the full journey before launch?
RightHear: ask about
Confirm what the free option includes, what is in the paid plan, and how beacon maintenance works.
Check official details for RightHear →Waymap: ask about
Confirm how visitors set their starting point, which tier is needed, and what map data the venue must provide.
Check official details for Waymap →GoodMaps: ask about
Confirm survey scope, update workflow, positioning performance, and how temporary route changes are handled.
Check official details for GoodMaps →NaviLens: ask about
Confirm code placement, lighting, route support, and what happens when a visitor cannot or does not want to scan.
Check official details for NaviLens →MapVX with Lazarillo integration: ask about
Confirm what is included, which accessibility features are add-ons, and how Lazarillo is configured.
Check official details for MapVX with Lazarillo integration →Step-Hear: ask about
Confirm included devices, message updates, power or battery needs, and visitor discovery of activator options.
Check official details for Step-Hear →Next step
Ready to check current provider details?
Use the comparison above to narrow the field, then visit official provider sites for current coverage, implementation details, and contact options.
Return to provider list- Confirm place fit
- Ask about maintenance
- Plan user testing