How we earn trust
Show the work. Name the limits. Improve the answer.
These standards apply to every guide published by Talking Signage. They are also a checklist for the editorial workflow that will turn recurring questions into public education.
Question selection
We prioritize specific questions that recur in real conversations or journeys and can be answered usefully in public. Search demand may help us understand language, but it does not replace editorial judgment.
A guide should solve a reader problem. We do not publish near-duplicate pages solely to target keyword variations.
Sources and claims
We prefer laws and standards, official guidance, original research, and direct accounts over secondary summaries. Source links appear on the page. Material claims should be traceable, and legal requirements must be distinguished from recommendations.
Where evidence is limited or geographically specific, the guide should say so. Educational content is not legal advice.
Community and expert review
Blind and low-vision contributors should review whether guidance reflects real navigation choices and access needs. Technical, policy, or venue specialists review claims when a subject requires that expertise.
A reviewer’s role is substantive. A name should not be attached merely to decorate a page with authority.
Independence and conflicts
Editorial coverage is selected for reader usefulness. Relevant sponsorship, employment, free products, or other material relationships must be disclosed near the content they could affect.
Paid placement must be labeled and cannot be presented as independent editorial review.
Use of AI
AI may assist with grouping questions, research discovery, transcription, outlining, editing, metadata, and consistency checks. It must not be treated as a source. Citations must be opened and verified, and people remain responsible for the published answer.
We do not publish large volumes of lightly reviewed pages. Community insight, source verification, and meaningful editorial work are required.
Reply and privacy safeguards
Questions may be derived from patterns in email replies or other conversations. Private correspondence, personal data, venue-sensitive details, and identifiable quotations should not enter a public draft without a lawful basis and clear permission.
Analysis should retain the minimum information needed to understand the question. A recurring question can be paraphrased without exposing the person who asked it.
Corrections and updates
Each article displays publication and review information. Material corrections should be made promptly and recorded in the repository. A guide should be re-reviewed when a cited standard changes, its advice no longer fits current technology, or community feedback reveals a substantive gap.
Small spelling or formatting fixes do not require a correction note. Changes that alter the answer do.