A patient-experience pilot route for hospitals
A one-route pilot plan for bringing talking signage into hospitals.
Hospital guides
Talking signage for hospitals
Reduce appointment stress with spoken routes for registration, elevators, clinics, pharmacies, restrooms, and exits.
“What should hospital wayfinding say when the stakes are high?”
Guides for hospitals
Start with the practical question closest to the decision you are making now.
Hospital navigation stress: the hidden accessibility problem
A focused guide to one overlooked accessibility barrier in hospitals.
The appointment starts before the exam room
A visitor-centered story for hospital teams planning talking signage.
What hospital talking signage should say during construction
A practical message-writing guide for talking signage in hospitals.
Why hospital signs should speak in plain language
An operator audit guide for finding visual-only barriers in hospitals.
The working principle
Map the journey before choosing the device.
Walk one complete task with blind and low-vision participants. Find the visual-only decisions, write the shortest useful answers, and test those answers in the real environment.
Read the community approach