A bank-branch accessibility teardown
An operator audit guide for finding visual-only barriers in retail banks.
Retail bank guides
Talking signage for retail banks
Connect accessible transactions with the branch journey around entrances, queues, offices, ATMs, and exits.
“Why is a talking ATM not the same as an accessible branch?”
Guides for retail banks
Start with the practical question closest to the decision you are making now.
A retail bank pilot for talking signage
A one-route pilot plan for bringing talking signage into retail banks.
Private banking starts with finding the right place
A visitor-centered story for bank branch teams planning talking signage.
The waiting-area problem in bank branches
A focused guide to one overlooked accessibility barrier in retail banks.
Voice-guided ATMs solve the transaction, not the branch
A plain-language explainer for talking signage decisions in retail banks.
The working principle
Map the journey before choosing the device.
Walk one complete task with blind and low-vision participants. Find the visual-only decisions, write the shortest useful answers, and test those answers in the real environment.
Read the community approach